Refund policy

RETURNS & EXCHANGES

Due to the nature of our products, we strictly do not accept returns, exchanges, or refunds.

Before your order is shipped, we make sure to double-check the quality of the product itself. If in any case you experience any issues with your order (such as receiving the wrong item), please send us a message immediately.

REPAIRS & RESIZING

We do accept requests for repairs or resizing.

• Contact: Email us at julescrystals.ph@gmail.com or DM us on Instagram/Facebook @julescrystals.ph with your Order #
• Shipping: All shipping costs for repairs or resizing will be shouldered by the customer.